While driving your vehicle along the road, there comes a time when you need to call a towing service. The process might look frustrating at first, especially if it’s your first time encountering problems on the road and feeling anxious due to an unfortunate incident. Thus, it’s best to be prepared before you hail the nearest towing service.
You might immediately type in “tow service near me” after getting locked out of your car, having a flat tire, or getting into an accident. Before you contact any towing companies, know what the preparations are first. This allows the towing company tobetter serve your needs – be it to tow your car, have a mechanic fix any parts of your car, or any other emergency vehicle needs while on the road.
Why Do You Need to Call A Towing Service?
The first thing to identify is why you would need to call a towing service for your car. There are many reasons for this, among them could be any of the following:
1. Car breaks down
You could be breezing your way and suddenly the car stops all of a sudden. The causes could be due to a flat tire, a dead battery, or the engine simply won’t start. When this happens, you will need a towing service either to do minor repairs or get the car towed.
2. Locked out of the car
While it’s important to always carry the car keys with you, you could get stuck outside when the key is left inside. Some cars have keyless features as well, and when they malfunction, you can’t find a way to get in your car. A towing service can help you to either open up the car or tow them if there’s no immediate remedy.
3. Running out of fuel
Another would be you forgetting to gas up and find an empty fuel gauge in the middle of your driving. Or, you may have underestimated the amount of gas you need for the trip. Either way, a towing service can assist you by bringing the fuel you need to drive to your destination.
4. Stuck in the mud
You could be driving through muddy terrain or roads where there is sand. When this happens, your car could get stuck, and you can’t seem to move the vehicle despite doing all the effort. The towing service can help to pull up your car from getting stuck.
5. Accident
One of the most common causes would be when your vehicle went through an accident. Whether it’s a car collision or hitting a post, accidents can happen on the road. Depending on the extent of the damage, the towing company can haul up your car to the nearest towing station. Your car may need either minor repairs or considering the car as junk altogether if there’s extensive damage.
Consider These Before Calling For A Towing Service
Once you get the number of the towing company near your location, you must plan first before making the call. This is for the local towing company to determine the suitable service, assess your situation, or bring any necessary equipment.
The location
It is important to determine your location first. This way, it will be easier to call a towing service and instruct them where they need to go to assist you and your stuck vehicle. You may look for road signs around the area or refer to GPS tools to determine your exact location, which you need to relay to the towing company.
Towing or roadside assistance
The towing company may also ask about the type of service you will be needing. You may need the car to get towed. Alternatively, you could also request a mechanic to assist you in fixing the car. It’s important to specify the exact service you need, usually by assessing the damages to the car.
Condition of the car
Whether it’s an accident or any other cause, you have to inform the towing service about the condition of the car. This gives them an idea of how to best serve your needs. You have to describe which parts of the car are damaged, which circuit or engine is not working, and many other characteristics of the car that require a towing service.
Insurance details
Preparing the insurance information covering the vehicle is also a crucial step. Typically, it is the insurance company that will be responsible for paying for the towing service. Thus, it’s best to prepare the insurance details. You may need to show documentation regarding the policy coverage of your vehicle and other important papers or contact details for the insurance.
Once You Call A Towing Service
Next is when the towing service you called has arrived. To get the most out of the service, it’s important to remember these tips:
1. Inform the insurance company
You must inform the insurance company immediately about your car getting towed for them to provide the proper coverage. This makes it easy for the insurance company to process your claims or do reimbursements, depending on the process involved in the towing activity.
2. Ask price estimate
Estimating the price of the towing service is important so you will have an idea of how much you need to pay and give the insurance company a rough idea of the cost involved. Make sure to get a transparent quote from the towing company, adding any extra charges incurred during the towing or roadside assistance.
3. Pictures of the damage
Take pictures of the car from all angles whenever necessary. This is to provide evidence when it comes to claiming insurance and determining the extent of the damage to the car. With pictures, it will be easier to explain to the insurance company or, if it’s an accident, for legal purposes.
4. Method of towing
Ask the company what will be the towing method they will do for your vehicle. This information could be required by the insurance company or by choosing a suitable towing method. Some towing methods include flatbed towing, recovery towing, trailer towing, or dinghy towing. Each towing method serves a purpose, depending on the extent of the damage to your car or the location of the vehicle.
5. Towing location
Once the car gets towed, you need to know where your car is heading to. If the place is unfamiliar, the towing service may provide you with directions for the towing location. Make sure to ask and know the exact location where they will be towing and bringing your car. This way, you can easily go to the towing location if there’s a need to inspect the vehicle, do repairs, claim insurance, or get the car back if it’s just minor damages.
6. Keep the receipts
Receipts from the towing company must be secured as you need to show them when you get your vehicle or if there’s a need to process them to the insurance firm. You may need to show them to reimburse, process claims, and many other purposes. The receipt becomes the documentation of you getting your car towed by a towing company.
Hailing a towing service doesn’t only start by searching for a “towing service near me” on Google. One of the key things here is being informed about what to do beforehand. Thus, making you well prepared before the towing company arrives at your location and provides service. Whether that’s determining the condition of the car after the damage, checking insurance details, specifying the location, and many more – the towing company will be able to provide proper service by being prepared.
It is a frustrating experience once your car stalls in the middle of road travel. However, you don’t need to be anxious as several towing companies are available. Some companies even have an available 24-hour towing service or a towing service station near any accident-prone areas.
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